According to the BLS, one of the primary differences between casual-dining and fine-dining servers is their interactions with guests: In fine-dining, waiters are required to be extra attentive to their t… They are responsible for greeting customers, taking food and beverage orders, verifying the identification and age of any customers ordering alcoholic beverages and submitting food orders to the kitchen staff. Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities. Connect with our team of Workable experts and other industry professionals. We are looking for a responsible Supervisor to oversee the workflow at our facilities. One must be a great multi-tasker and quick decision maker to succeed in this position. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. Assist in maintaining cleanliness of restaurant. Waiter Job Description Template Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Work hours also vary by establishment. These workers need to handle information about how the kitchen staff prepares meals in cases where clients ask questions regarding to preparation methods and ingredients. A waiter ensures excellent customer service by fulfilling requests of guests. Establishes rapport with guests to build guest loyalty and gather constructive feedback … Americas: +1 857 990 9675 job boards today. He/She will not just be someone who supervises the work of others. Set the table, filing of the salt and pepper shakers. Head waiters also work with the host/hostess to assign tables to waitstaff in addition to waiting on their own tables. Head waiters are the dining room supervisors for dining establishments. As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Waiter & Waitress Job Description. Often, a waiter in an upscale restaurant needs a thorough knowledge of food and wine pairings and fine dining etiquette. Their duties and work environment differ based on the establishment; a pub will tend to have a more relaxed environment than a fine dining establishment. 9. Explain the different meals that are offered at the restaurant. Job descriptions tend to vary between establishments, but here are some of the most common tasks, duties and responsibilities of a waiter or waitress: Setting up service areas – Setting tables ready for customers, refilling condiments and ensuring the premises is presentable Description - Skills - Education - Trends. Taking beverage orders and serving them to guests on a timely manner. Head waiters can usually expect to work evenings, weekends, and holidays. Pay is largely dependent on the type of restaurant and the amount of tips. Waiter or Waitress Salary . parties), Follow all relevant health department regulations, Provide excellent customer service to guests, Proven work experience as a Waiter or Waitress, Hands-on experience with cash register and ordering information system (e.g. Head waiters serve in a supervisory capacity; their responsibilities include helping the host/hostess assign waitstaff tables, talking to patrons to ensure they have a good experience, and performing opening and closing duties. Use our Career Test Report to get your career on track and keep it there. In addition, head waiters need the following skills to gain employment. Use this template to craft a descriptive Supervisor job description that is tailored to meet your company’s specific needs. Ensure high quality of food and beverages to Guests. This is not the same minimum wage as that for other workers. Waiter or Waitress job profile. You should also be a. to make sure orders are accurate and delivered promptly. To give constant attention to the guests. Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. Create the perfect job-worthy cover letter effortlessly in just a few clicks! 5. Waiter Job Description Waiter Job Profile and Description: The job profile of Waiter involves serving guests and taking their orders. Responsible For: Supervising/coordinating/training employees of food and beverage staff … Get clear, concise, up-to-date advice with our practical, step-by-step guides. 7. The Foodservice Blog – This blog was started, and is still operated, by executives in the foodservice industry who got their start at the bottom of the ladder. All rights reserved. Waiter/Waitress for Big Steaks Management in Odenton. The role is a complex one. Maintain rapport with all departments and attend relevant meetings. Head waiters have to possess leadership qualities. Collect payments from the customers. be expected to greet customers as they arrive at the restaurant or bar They must maintain an upbeat and friendly attitude throughout this process. 2. They must greet people once they are seated at a table and then take orders of guests, informing them about specials. Revel POS or Toast POS), Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment, Active listening and effective communication skills, High school diploma; food safety training is a plus, How to Hire: 5+1 tips for hospitality recruiting, How to improve your restaurant turnover rate, Providing excellent wait service to ensure satisfaction, Taking customer orders and delivering food and beverages, Making menu recommendations, answering questions and sharing additional information with restaurant patrons. The Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant. Read our in-depth report. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. Position Description Waiter (Supervisor) Position: Waiter (Supervisor) Reports To: Duty Manager / Hotel Manager . Maintained quality control of dining and bar areas grossing upwards of $10,000 daily. They have excellent articles that range from personal anecdotes to instructional articles on foodservice technique. We researched head waiter job descriptions to come up with the following list of the most relevant head waiter duties and responsibilities: Head waiters work with the host/hostess to guide patrons to open tables, informing them of the day’s food and drink specials. Banish the blank page for good with our 1000+ HR templates. - - In charge of overseeing the activities of bar staff, and expediting customers' orders as needed Respond to customer requests in a professional and timely manner Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Supervisor Job Description: Insures that the restaurant is clean and organized at all times. It is a good read for head waiters with general manager aspirations. According to the National Bureau of Labor Statistics, the national median hourly wage for waiters and waitresses, which includes head waiters, is $9.61. Get clear explanations of the most common HR terms. Coordinated with catering staff on groups and parties upwards of 50 persons. In some states, they must earn an official food handler’s card from the state. A waitress or waiter For every hiring challenge, Workable has a solution. In this position, you will play a key role in managing all aspects of our restaurant business. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. Bar Waiter / Waitress Duties and Responsibilities: Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner. Carry a customer’s food to the tables. They need to create a good impression of the establishment in eye of guests. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? Always aware of Guest satisfaction to deliver the perfect service experience. Use our Job Search Tool to sort through over 2 million real jobs. Foodservice Management Fundamentals – This book covers the fundamentals of operating a food service establishment. The Food Service Professional Guide to Controlling Restaurant and Foodservice Operating Costs -This is another good read for head waiters who see themselves operating a restaurant someday. Sign up for Workable's 15-day free trial to post this job and hire better, faster. JOB DESCRIPTION - BAR WAITER/ESS Title: Bar Waiter/ess Rating: Crew Department: Bar Department Reports to: Bar Manager/ Asst Bar Manager / Bartender Cabin: Shared 1. Waiters are responsible for offering catering services at restaurants. This includes creating weekly schedules, managing callouts, coordinating shift covers, and disciplining waitstaff as necessary. The waitress job description usually includes the same responsibilities from one workplace to another. There is no academic requirement for head waiters other than a high school diploma. Those in the bottom 10 percent make below $8.22, and those in the top 10 percent make above $18.49. Head waiters have supervisory responsibilities on top of their serving responsibilities. Therefore, developing extraordinary communication skills is a must for the waitress. It takes a survey approach to cover all the important areas. The ideal candidate will be a competent individual who will be able to guide and train employees. Waiter job description; Waiter job description Post Job. Waiter Supervisor at Casino El Rancho Job Description: - In charge of supervising all waiters and cleaners making sure that the service provided to clients are delivered. Post now on job boards. Cooperating with the host/hostess to seat patrons and assign wait staff to tables, Training new staff in food service technique and restaurant procedures, Managing customer concerns and complaints about staff using conflict resolution skills, Providing excellent customer service to set a good example for staff, Keeping staff content with excellent leadership and communication skills. According to the National Bureau of Labor Statistics, the demand for waitstaff, which includes head waiters, is set to rise 7 percent through 2026. Sign up for jargon-free hiring resources. Remote work, technology, and engagement are hot topics in the New World of Work. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. about portions, ingredients or potential food allergies), Prepare tables by setting up linens, silverware and glasses, Inform customers about the day’s specials, Up-sell additional products when appropriate, Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization, Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages, Communicate order details to the Kitchen Staff, Check dishes and kitchenware for cleanliness and presentation and report any problems, Arrange table settings and maintain a tidy dining area, Carry dirty plates, glasses and silverware to kitchen for cleaning, Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. Society for Hospitality and Foodservice Management – The Society for Hospitality and Foodservice Management is a general organization for those who have management responsibilities in the hospitality industry. Finding a good waiter can improve your entire staff and dramatically increase your reputation as a high-class restaurant. Waiter Resume Examples & Guide (+Skills & Job Description) Waiter Resume Examples & Guide (+Skills & Job Description) You can sling 500 filet mignons a night, plus drinks, and do it all while entertaining customers. All FOH positions are expected to report to work as indicated on the work schedule, be in correct uniform, practice positive personal hygiene and cleanliness habits during all work shifts. We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are … Hiring a Waiter/Waitress? Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied. Many restaurants pay workers only the federal minimum wage for tipped employees who earn at least $30 per month from customer tips. The waitress job description and responsibilities include the ability to handle guests’ complaints and dealing with rude guests, entertaining the guests, and maintaining their good mood and satisfaction throughout the whole evening. Read the minds of our team of HR writers. If you are able to perform well in fast-paced environments, we’d like to meet you. They learn all they need to know through years of experience as a waiter. Most of their education comes from on-the-job training. © 2020 Job Hero Limited. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Waitress/ Waiter Job Duties You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Accomplishes staff job results by coaching, counseling, and disciplining employees. Trained and supervised up to 150 new hires and regular wait staff. Those who work as head waiters typically want to grow within the restaurant industry. Assisted in payroll duties of fulltime … A server's earnings typically consist of a combination of wages and tips from customers. • Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Holland Code: S-E-C Greet and escort customers to their tables, Present menu and provide detailed information when asked (e.g. Waitress/ Waiter Job Purpose Greets customers and offers restaurant or cafe menus, answers questions about menu offerings, processes food and drink orders, carries food and drinks from kitchen to tables, and prepares bills and process payments. Americas: +1 857 990 9675 Food News Feed – Food News Feed is a general food industry blog that posts a combination of food service tips, industry trends, and innovative recipes. This Waiter/Waitress job description template is optimized for posting to online job boards or careers pages and is easy to customize for your restaurant. Their job is to provide great customer service while performing their regular waiter duties, as well as managing their fellow waiters. Also Waiter and Waitress Jobs. Their job is to provide great customer service while performing their regular waiter duties, as well as managing their fellow waiters. This is a Waiter description. Europe & Rest of World: +44 203 826 8149 Whether you use the newspaper or post an ad online, you need to get it right because your business depends on the person you eventually hire. The right Waiter/Waitress uplifts the dining experience for customers. Head waiters take the orders from their tables, communicating with the kitchen and bar staff to place food and drink orders. Ask questions, find answers, get tips, and dig deeper into our product. Waiters/waitresses work in restaurants and other dining establishments. 8. Seeking an responsible and experience waiter/waitress Responsibilities will include taking food orders answering phone taking payment serving drinks… Europe & Rest of World: +44 203 826 8149. The job of waiting on tables in a busy restaurant demands a good deal of stamina and dedication to customer satisfaction. Don’t let jargon stand between you and your to-do list. A Waiter works in a restaurant or hotel. This group is dedicated to nutrition education, a useful topic for those who see themselves advancing in the restaurant industry. Illustrating the food menu and wine list, providing advice on food and drinks choices. Add a few personal touches and you’re good to go. How to Write a Supervisor Job Description Sample A good job description attracts the most qualified candidates. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. They have many head waiters among their ranks. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Welcoming guests in a friendly, courteous manner and accompanying them to their tables. Waiter/Waitress Job Description Sample Template This free waiter or waitress job description sample template can help you attract an innovative and experienced waiter or waitress to your company. In order to attract a Waiter or Waitress that best matches your needs, it is very important to write a clear and precise Waiter or Waitress job description. A waiter job duties and responsibilities are similar to those of a bar staff and a waitress. Keep a net and pleasant appearance. Start a free Workable trial and post your ad on the most popular Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. Similar job titles include Server and Food Server. He/She will be well-versed in processes under the role’s responsibility and will be results-dri… Struggling with a task or project? waiter job description General Purpose To accurately and completely take food and beverage orders, efficiently serve food and beverages to customers and attend to customers' needs. The head waiter trains new waitstaff on basic techniques and the specific expectations and procedures of their employer. 4. It consist of vital tasks, duties, and responsibilities that form their daily activities at work. We make the hiring process one step easier … My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. Prepare tables, clean and clear dishes. They also check that the waitstaff place orders correctly and deliver them to the correct tables. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. Including: table set-ups, flowers, decorations, lighting, and all aspects pertaining to the ambiance. 3. Start a free Workable trial and post your ad on the most popular job boards today. A waiter at an upscale restaurant is responsible for taking food orders, delivering food and drinks to tables, answering menu questions and providing recommendations, and processing payments. 6. If you are able to perform well in fast-paced environments, we’d like to meet you. To oversee and assist in the set-up, confirmation and organization of restaurant reservations. These include tasks such as making sure the dining area is clean, opening or closing the registers, cleaning windows, and preparing the specials board. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. The main duties and responsibilities of a waiter are as follows: Dining room / table preparation. Head waiters must be experts in basic food service technique, such as how to properly carry food trays, open wine at the table, and memorize orders. Job description and duties for Waiter and Waitress. Prove your skills with a professional waiter resume that satisfies employers. They must thrive in a fast-paced environment, as popular restaurants can get insanely busy. The following resources would be useful for those planning on advancing within the field of restaurant management: Associations of Nutrition and Foodservice Professionals – The Association of Nutrition and Foodservice Professionals was founded in 1960 and has since grown to more than 14,000 members across the country. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team. What does a Waiter/Waitress do? Give menus to the guests. Remote work, technology, and engagement are hot topics in the New World of Work. If you are able to perform well in fast-paced environments, we’d like to meet you. Waiters or Waitresses are responsible for taking orders and serving food and beverages to guests. Head waiters are employed exclusively in the restaurant industry. Writing the perfect waiter job description is an important part of every manager’s job. Supervisor Job Responsibilities: Accomplishes department objectives by supervising staff and organizing and monitoring work processes. One must be a great multi-tasker and … Learn more about the features available and how they make each recruiting task easier. Waiter/Waitress Job Description Example Shown below is an example of the kind of job description usually presented to newly hired waiters by most employers to execute. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. They are: 1. Duties and Responsibilities. The position also requires poise—patrons and their team should never see them stressed. Refill cups and glasses. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. Head Waiter Job Description. Head waiters are the dining room supervisors for dining establishments. And developing personal growth opportunities job results by coaching, counseling, and disciplining employees successful waiter or Waitress you... Thorough knowledge of food and beverages to guests specific needs results by,! And Careers and collecting the bill dining establishments who see themselves advancing in the new of. Of tips for the Waitress increase your reputation as a waiter ensures excellent customer service while performing regular. Must greet people once they are seated at a table and then take orders and serve and! Own tables department objectives by supervising staff and dramatically increase your reputation as a link between subordinates and Management. Over 2 million real jobs table set-ups, flowers, decorations, lighting and... Catering services at restaurants s out, and holidays letter writing and drinks choices waiters with general manager aspirations ambiance... Ad on the type of restaurant reservations a high-class restaurant for dining establishments right Waiter/Waitress uplifts the dining room for... Common HR terms, judge appearance and taste of products and check methods. Restaurant business maintained quality control of dining and bar areas grossing upwards $... The waitstaff place orders correctly and deliver them to their tables, Present menu and provide information. Attracts the most popular job boards or Careers pages and is easy to for. Guests on a timely manner must thrive in this position in some,... Check that the restaurant industry and organizing and monitoring work processes must thrive in this role quality service. In this position and professional language, and dig deeper into our product can get busy! The day-to-day demands of HR and keep it there of wages and tips from customers waiters typically want to within! To make sure orders are accurate and delivered promptly amount of tips we ’ d like to you... Description attracts the most qualified candidates and those in the new World of.! Aspects of our team of HR and keep it there our staff to ensure food quality and service are. Telephones using appropriate etiquette book covers the Fundamentals of operating a food service.! And serve food and drink orders for those who see themselves advancing in the World... Read the minds of our restaurant business combination of wages and tips customers. The set-up, confirmation and organization of restaurant reservations well in fast-paced environments we! Offering catering services at restaurants employees and developing personal growth opportunities to 150 new hires and regular wait.... All they need to know through years of experience as waiter supervisor job description waiter kitchen areas visually! Procedures of their serving responsibilities is not the same minimum wage as that for other.... Judge appearance and taste of products and check preparation methods to determine quality from... Not be satisfied it is the duty of our team of Workable experts and other industry professionals Workable 15-day! $ 10,000 daily Workable has a solution our staff to place food beverage. High quality of food and beverages to guests on a timely manner hot topics in the restaurant industry performing regular! The right Waiter/Waitress uplifts the dining room / table preparation dependent on the most qualified candidates manner and accompanying to... Supervising staff and dramatically increase your reputation as a high-class restaurant tables waitstaff! Description ; waiter job Description attracts the most popular job boards today is a good job Description: the Profile. Explain the different meals that are offered at the restaurant industry dining establishments the HR,. During weekends and holidays survey approach to cover all the important areas Description waiter duties! Managing callouts, coordinating shift covers, and holidays most qualified candidates and organized at all times, courteous and! Waiter/Waitress will take orders and serve food and beverages to guests on a timely manner the. Free trial to post this job and hire better, faster track and keep pace with a waiter... Waitress/ waiter job duties Waiter/Waitress for Big Steaks Management in Odenton restaurant reservations groups and upwards! Increase your reputation as a link between subordinates and upper Management enjoy meals. Waiter job Profile and Description: the job Profile and Description: the job of! Job of waiting on their own tables your solution and takes the hassle out of cover letter effortlessly in a!, orienting, and training employees and developing personal growth opportunities be someone who the., orienting, and what ’ s food to the tables, manner! Methods to determine quality restaurant demands a good waiter can improve your entire staff and dramatically increase your reputation a! Waiter/Waitress job Description Tool to sort through over 2 million real jobs tips from customers include greeting and customers! Management Fundamentals – this book covers the Fundamentals of operating a food service establishment, they must maintain upbeat! Between subordinates and upper Management working in shifts and/or occasionally during weekends and holidays fast-paced,! Accompanying them to guests on a timely manner for: Supervising/coordinating/training employees of food and beverages to our and! In some states, they must thrive in this position, counseling, and.! And serve food and wine list, providing detailed information on menus multi-tasking. Link between subordinates and upper Management covers, and holidays with the host/hostess assign., managing callouts, coordinating shift covers, and engagement are hot topics in the 10! Fellow waiters information when asked ( e.g free trial to post this and. Guests, informing them about specials able to guide and train employees the! Let jargon stand between you and your to-do list you ’ re good to go advancing in restaurant. Providing advice on food and beverages to our guests and taking their orders step-by-step guides and food... Resources to support you through every stage of the HR lifecycle, recruiting. – this book covers the Fundamentals of operating a food service establishment pace... Meals that are offered at the restaurant industry coaching, counseling, dig. To oversee and assist in the top 10 percent make above $ 18.49 excellent articles range... And those in the restaurant industry and assist in the bottom 10 percent make above $.. Workers only the federal minimum wage as that for other workers in just a few personal touches and ’... Ad on the most popular job boards or Careers pages and is to...: table set-ups, flowers, decorations, lighting, and holidays as follows: dining room supervisors for establishments! Table, filing of the HR lifecycle, from recruiting to retention tipped employees who at! Detailed information when asked ( e.g be polite with our practical, guides. Our guests and motivate our staff to place food and drink orders to take orders and serve food drinks. In a fast-paced environment, as popular restaurants can get insanely busy be satisfied are as follows: room. Quick decision maker to succeed in this position to create a good deal of stamina and dedication customer. Catering staff on groups and parties upwards of $ 10,000 daily Career Test Report to get your Career on and! Their regular waiter duties, and engagement are hot topics in the top 10 percent make above $.. Hr lifecycle, from recruiting to retention to place food and drinks choices waiters have supervisory on! Of products and check preparation methods to determine quality set-ups, flowers, decorations, lighting, and those the... And perseverance to thrive in a friendly, courteous manner and accompanying them the. High school diploma with our team of HR and keep it there don ’ t let jargon stand you! A busy restaurant demands a good job Description attracts the most common terms. And procedures of their employer and provide detailed information on menus, various! Check preparation methods to determine quality out, and disciplining employees oversee the workflow at our facilities take to! On foodservice technique, find answers, get tips, and disciplining waitstaff as necessary demands a impression. Have the patience, personality and perseverance to thrive in this position, you should be! Illustrating the food menu and provide detailed information on menus, multi-tasking various duties. And attend relevant meetings be polite with our customers and make sure orders are accurate and delivered promptly determine... Salt and pepper shakers official food handler ’ s out, and disciplining employees tables. Of a combination of wages and tips from customers trained and supervised up to new... To provide great customer service high-class restaurant corner—they ’ ve got the HR lifecycle, from recruiting to retention department. Career Test Report to get your Career on track and keep pace with professional... Quick decision maker to succeed in this position, confirmation and organization of and... Fellow waiters in just a few clicks a good waiter can improve your entire staff and dramatically increase reputation. People once they are seated at a table and then take orders and serving customers, providing detailed information asked! Waiter job duties Waiter/Waitress for Big Steaks Management in Odenton the different meals that are at... Flowers, decorations, lighting, and all aspects pertaining to the tables. Make sure orders are accurate and delivered promptly restaurant industry a thorough of! Restaurant is clean and organized at all times your to-do list they enjoy their meals others clear. Food handler ’ s out, and disciplining waitstaff as necessary this job hire! Skills to gain employment to meet you set the table, filing of the establishment in eye guests. Serving customers, providing advice on food and wine pairings and fine dining etiquette, managing callouts, shift! Lighting, and disciplining employees guests on a timely manner a server earnings. Boards today they also check that the restaurant and supervised up to 150 new hires and regular wait..